Frequently Asked Questions

TrackBin uses a dispatch-based tracking system. Every time an asset is assigned to a customer, its status updates in real time. You always know which bins are available, deployed, or overdue for pickup.

Yes. TrackBin is built as a mobile-responsive PWA. Drivers can view their daily dispatches and mark deliveries or pickups complete directly from their phone without an app store download.

Our system automatically flags overdue assets on your dashboard with a prominent alert. You'll never forget a bin at a job site again, preventing lost revenue from idle deployments.

TrackBin uses one plan with two billing options: $89/month or $890/year with 2 months free. Unlimited assets, clients, and dispatches with no per-seat fees. 14-Day Free Trial. No credit card required. You only add billing when you decide to continue after the trial.

Every dispatch with a valid address is automatically geocoded and pinned on an interactive map. Pins are color-coded by status: red for overdue, blue for active, green for completed. Click any pin to see asset details, add it to a route, or navigate to it via Google Maps.

Yes. TrackBin includes a shared operational calendar that displays past, active, and upcoming dispatches. Your team can quickly see what is booked, what is returning soon, and where future reservations could create scheduling conflicts.

Yes. The Route Planner lets you select which assets to pick up, choose a depot as your start and end point, and calculate the optimal multi-stop route. You can export the entire route to Google Maps with one click for turn-by-turn navigation.

TrackBin uses Resend to send automatic email notifications when assets become overdue. You can configure alert frequency from your Settings page. No manual follow-up needed: your team gets notified the moment a pickup is past due.

Yes. The Financials page tracks expected revenue from active dispatches, completed earnings, and outstanding balances. You get a clear real-time view of your operation's financial health, broken down by customer and asset.

Absolutely. We use Supabase with Row Level Security (RLS), ensuring your data is isolated at the database level. No tenant can ever access another tenant's information.

Yes. There are no long-term contracts. You can cancel your subscription at any time from your account settings, and you'll retain access until the end of your billing period.